TERMS AND CONDITIONS OF USE

SuperrichTH Application

1. Purpose

1.1 To provide users with benefits, updates, promotions, and invitations to participate in activities, as well as information regarding the Company’s business, privileges, and opportunities to use services or receive complimentary gifts.

1.2 To offer the Company’s services or products and to develop new services or innovations related to the Company’s business in the future.

1.3 To obtain feedback for the improvement and development of the Company’s services and products.

1.4 To collect statistical data regarding services.

1.5 To process claims related to purchased items or services that have been paid for.

1.6 To conduct analysis and research for reviewing and improving services.

1.7 To serve as legal evidence in connection with contractual or foreign exchange transactions.

1.8 To notify users of other important information related to the services and to contact users as necessary.

1.9 To verify user identity and to comply with applicable laws, regulations, notifications, or directives of regulatory authorities, or in response to user inquiries.

1.10 To process, verify, and assess risks relating to anti-money laundering compliance under applicable laws.

2. Definitions

2.1 “Company” refers to Superrich (Thailand) Co., Ltd., including its affiliates or subsidiaries under its management, such as Superrich Green Group Co., Ltd.

2.2 “Service” refers to the SuperrichTH Application.

2.3 “User” refers to any individual who registers or applies to use the Service, including those who have previously registered by any method prescribed by the Company. The User may access the SuperrichTH Application via mobile devices or tablets (“Devices”) connected through mobile networks (3G/4G/5G) and/or internet networks (Wi-Fi) supported by the Company.

2.4 “User ID” means the identification code assigned by the Company to each User for the use of the Service, which may be automatically or subsequently assigned, and used for authentication when accessing the Application.

2.5 “PIN” or “Initial Access Code” means the code used as a password for the first-time login to the SuperrichTH Application, either assigned by the Company or created by the User.

2.6 “Password” means the code created by the User as a private access password for using the SuperrichTH Application.

2.7 “Mobile PIN” means a password created by the User to access the SuperrichTH Application installed on the User’s mobile device or other communication device.

2.8 “Biometric Authentication” means the verification of identity using a person’s biometric data, such as fingerprints or facial recognition, instead of a Mobile PIN.

2.9 “One-Time Password (OTP)” means a unique password sent via SMS to the registered mobile number of the User for verification of certain transactions. The code shall expire within the period specified by the Company.

3. Scope of Services

3.1 Foreign Currency Reservation

3.1.1 The Prompt Rich service allows users to purchase foreign currencies via the SuperrichTH Application at the prevailing exchange rate at the time of transaction. Payment must be completed simultaneously through bank applications. Users may select their preferred date and branch for collection.

3.1.2 Foreign exchange services via the SuperrichTH Application with delivery options to the customer’s address.

3.2 Reward Points Accumulation – Users may earn points when exchanging currencies according to the Company’s terms.

3.3 Premium Redemption Service – Users may redeem accumulated points for premium gifts or exclusive products.

3.4 Transaction History Review – Users can view past foreign exchange transactions.

3.5 Other Services or Promotions as may be announced by the Company via the SuperrichTH Application.

4. Terms of Service Use

4.1 General Conditions

4.1.1 In cases where registration for the Service is completed via electronic methods without a handwritten signature, the User agrees to be bound by all relevant terms and conditions set forth by the Company.

4.1.2 The User agrees to comply with the service manual or user guide provided by the Company, whether in printed form, electronic display on the Application/website, or other forms deemed appropriate by the Company. Such manuals form an integral part of this Agreement.

4.1.3 The User shall ensure that no software or program is installed on their device that may interfere with or compromise the security of the SuperrichTH Application or the Company’s systems, including but not limited to BOT programs or Remote Applications.

4.1.4 The User acknowledges and consents that, for security purposes, the Company may verify device information. If a device has been modified (e.g., jailbroken, rooted, or altered), the Company reserves the right to suspend the User’s access without liability.

4.1.5 In case of device loss, theft, or suspension, the User must contact the Superrich Call Center at 02-254-4444 during business hours (09:00–18:00).

4.1.6 The Company may temporarily suspend the Service due to system maintenance, technical failures, or force majeure.

4.1.7 If customer information (e.g., identification expiry date) is outdated, service access will be denied until the information is updated.

4.1.8 All foreign exchange transactions are subject to applicable conditions, and the exchange rate shall be as displayed at the time of transaction.

4.1.9 The User acknowledges that:

(1) Only one mobile number may be linked to a single User account.

(2) The same mobile number cannot be shared with multiple users.

(3) The User consents to the Company verifying the registered mobile number with the telecommunications provider for identity verification.

4.1.10 The Company reserves the right to modify terms, conditions, or service fees, with prior notice through official channels or the Company’s website.

4.1.11 The Company may amend or enhance service functions at its sole discretion.

5. Company’s Liability

The Company shall be liable only for damages arising directly from its willful misconduct or gross negligence. The Company shall not be liable for any indirect, consequential, or special damages under any circumstances, including but not limited to:

5.1 Force majeure events beyond the Company’s control, including communication failures, computer viruses, or unlawful acts, or during system maintenance.

5.2 Delays, errors, or failures of the User’s devices, internet service providers, or communication networks, unless caused by the Company’s gross negligence.

5.3 The User’s non-compliance with these Terms, conditions, or applicable regulations.

6. Fees and Charges

The User agrees to pay all applicable fees and expenses related to the use of the Service, at the rates prescribed by the Company, directly to the User’s bank or through channels designated by the Company.

7. Data and Privacy

The User acknowledges and agrees to the Company’s purposes for collecting, using, and disclosing personal data as outlined in the Privacy Notice.

The Company reserves the right to collect, use, transfer, or disclose such data to its affiliates, business partners, external service providers, agents, transferees, advisors, auditors, or relevant regulatory authorities, both domestically and internationally, for purposes including but not limited to

7.1 Performing obligations under these Terms or other related contracts.

7.2 Communicating, verifying, or responding to inquiries or complaints related to the Service.

7.3 Analyzing, processing, or managing data to enhance services and offer privileges, benefits, and personalized experiences.

7.4 Information technology operations.

7.5 Risk management, compliance, and internal auditing.

7.6 Compliance with laws, regulations, or orders from competent authorities, and enforcement of legal rights.

8. Termination of Service

8.1 The Company reserves the right to terminate the Service without prior notice if the User has not accessed the Application for more than three (3) years since registration or last login.

8.2 The User may terminate the Service at any time by providing a written notice at least fifteen (15) business days in advance, in accordance with procedures set by the Company. Termination shall take effect after the notice period, provided that no pending transactions remain.