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Policy Notice of Superrich (Thailand) Company Limited
No. 09/2022
Privacy Policy
Superrich (Thailand) Company Limited (“the Company”) is committed to conducting businesses in compliance with business ethics and applicable laws and appreciates the trust you have placed in the Company. The Company is well aware of your transaction security and collection and storage of Personal Data.
The Company values your privacy and thus protects your Personal Data by formulating policies, regulations, and rules for the Company’s business. The full data protection shall ensure you that your Personal Data shall be processed as per your requirements and under the law.
Purpose
This Policy is to inform you, as a data subject, of purposes and details about collection, storage, usage, and/or disclosure of your Personal Data, as well as your legal rights concerning Personal Data.
Personal Data the Company Collects and/or Discloses
Your Personal Data the Company Collects and Discloses are as follows:
Remark : Unless otherwise specified in this Policy, Personal Data and sensitive data about you above will be collectively called “Personal Data”.
(1) to approve the using of any products and/or services, such as member subscription and other relevant services;
(2) to take any steps in relation to product and service provision, e.g., processing, contact, notification, outsource, right and/or duty assignment, and notification of services.
(1) to comply with an order from an authority; and/or
(2) to comply with Tax law, Anti-Money Laundering Act, Counter-Terrorism and Proliferation of Weapon of Mass Destruction Financing Act, Computer-Related Crime Act, Bankruptcy Act, and other laws to which the Company is subject both in Thailand and outside the country, including regulations and rules issued pursuant to such law and acts.
(1) to record voice conversation with call center or images from CCTV, to exchange ID cards before entering buildings;
(2) to maintain relationship with customers, e.g., complaint handling, satisfaction survey, customer service by the Company’s staff, notification or offer on any products and/or services of the same types you are using for your own sake;
(3) to manage risks, monitor, manage within organization including to refer such tasks to the same corporate group under the binding corporate rules;
(4) to anonymize your Personal Data;
(5) to prevent, respond, and minimize potential risks from corruption, cyber threat, or law violation (e.g., money laundering, terrorism and proliferation of weapon of mass destruction financing, offences related to property, life, body, liberty or reputation); including sharing Personal Data to raise work standards of the same corporate group in order to prevent, respond, and minimize such risks;
(6) to collect, use, and/or disclose the Personal Data of directors, representatives, customers’ agents who are juristic person;
(7) to contact and record voice or image during meetings, trainings, seminars or workshops;
(8) to collect, use, and/or disclose the Personal Data of the ward;
(9) to receive-dispatch documents or parcels.
(1) for you to be provided with better and suitable products and/or services as per your requirements;
(2) for you to receive offers, privileges, recommendations and other information including eligibility to attend special activities;
Regardless of being products and/or services, privileges, promotions, information or special activities of the Company, business partner or a third party associated with the Company, depending on your given consent.
The Company may, under your consent and under the applicable law, disclose your personal to other third parties. The persons or entities receiving the data will collect, use, and/or disclose the Personal Data to the extent permissible under your consent or related to this Policy.
The Company may, under your consent and under the applicable law, disclose your personal to other third parties under this Policy, e.g., the Personal Data processor, business partners, external service providers, the Company’s agents, sub-contractors, financial institutions, auditors, external auditors, competent authorities, prospective assignees and/or assignees in any transaction or business merger of the Company, any corporations or individuals under relationship or contract with the Company; including executives, staffs, employees, contractors, agents, the Company’s advisor and of those persons or entities who receive the data, etc.
If need be, the Company may send or transfer your Personal Data to the same corporate group overseas or to other recipients to the extent necessary to perform the Company’s activities, e.g., sending or transferring the Personal Data to be stored on server/cloud in other countries.
In the case of the receiving countries’ adequate standard levels, the Company will ensure that the sending and the transferring are accordance with the law and take reasonable data protection measures as necessary, appropriate, and in consistent with confidentiality measures. Such measures are, for example, entering into confidentiality agreement with recipients overseas, setting out the Personal Data Policy that is audited and certified by competent authorities under the relevant law in case of the corporate group in the same business being the recipients, and controlling the sending and transferring to comply with such policy instead of legal requirements.
The Company will retain your Personal Data for as long as necessary during the period you are a customer or binding on the Company, or for as long as necessary in connection with the purposes set out above, unless law requires or permits longer retention period. For example, retention pursuant to the Anti-money Laundering Act and retention for proving and examining in the event of dispute within legal prescription not exceeding10 years, etc.
The Company may erase, destroy, or anonymize the Personal Data when it is no longer necessary or when the period lapses.
The Company will best store your Personal Data according to technical measures and organizational measures to maintain security of personal data processing and prevent a Personal Data breach. The Company has formulated policies, rules, and regulations on Personal Data protection, e.g., security standards of information technology and measures to bar data recipients from using or disclosing the data outside the purposes or without authorization or unlawfully. The Company has developed the policies, rules, and regulations as frequently as necessary and appropriate.
Moreover, the Company’s executives, staffs, employees, contractors, agents, advisers, and data recipients are obligated to keep the Personal Data in confidence pursuant to confidentiality measure provided by the Company.
Your rights described hereunder are legal rights of which you should be informed. You may exercise any of these rights within legal requirements and policies at the present or as amended in the future as well as regulation set out by the Company. If you are under the age of 20 or your legal contractual capacity is restricted, your parent(s), guardian, or representative may request to exercise the rights on your behalf.
However, your withdrawal of consent may affect your service usage; for instance, you shall neither be provided with privileges, promotions, and offers, nor notified of useful information. For your own benefit, please study and inquire before deciding to withdraw consent.
However, your Personal Data above must be under your consent given to the Company to collect, use, and/or disclose; or those the Company deems necessary to collect, use, and/or disclose to allow you to use products and/or services as per your needs under your contract with the Company; or to take steps at your requests before using products and/or services; or as legally required by the authority.
In addition, you have the right to object to collection, use, and/or disclosure of your Personal Data carried out for the purposes of scientific, historical, or statistical research.
This Policy notice shall come into force on 1 January 2021.
Mr. Apichai Susamawathanakun
(President)
Appendix No. 09/2022
Privacy Policy
You may request to exercise your rights via the following channels:
*from the day you submit your request and the Company receives all documents
Remark : If you wish to make any complaints regarding Personal Data Breach and/or Privacy Violations, you may contact us in person at one of our many locations. (Working Hours)
Superrich (Thailand) Co., Ltd. Announcement
Issue 10/2022
Subject: CCTV Privacy Notice
Superrich (Thailand) Co., Ltd. (hereinafter referred to as ‘the Company”) are to inform you of the use of closed-circuit television (CCTV) devices to monitor conditions within or around the Company premises to protect life, health, and property. The Company collects Personal Data of all officers, workers, customers, employees, contractors, visitors, or any individuals entering the monitored space within the Company premises (collectively referred to as “you” or “your”) through the use of CCTV devices.
This CCTV Privacy Notice provides information on The Company’s collection, use, or disclosure of individually identifiable information (“Personal Data”) about you.
The Company shall process your Personal Data for the following legal purposes:
The Company shall process your Personal Data for the following purposes:
The Company installs CCTV devices at clearly visible spots and places appropriate signage at the entrance and the exit, and in other areas the Company considers necessary to be kept under surveillance to alert you that a CCTV installation is in use and your Personal Data is recorded.
Please also note that the Company shall not install CCTV devices in private areas to prevent an invasion of your privacy.
The Company shall keep your Personal Data confidential, and may however, disclose them to any relevant third parties if it is deemed necessary for the following purposes:
Pursuant to the Personal Data Protection Act (PDPA) B.E. 2562 which seeks to empower individuals to take control of their Personal Data, you have the following rights:
To achieve the monitoring purposes described in this Notice, the Company may retain your Personal Data for 90 days after your visit to the Company premises or so long as it is necessary to deal with any disputes or legal proceedings that may arise. After that period, your Personal Data will be deleted.
The Company uses reasonable technical and administrative security measures to protect your Personal Data from loss or unauthorized access, deletion, destruction, use, modification, alteration, and disclosure of data.
The Company has established the Privacy Policy publicized throughout the Company and security guidelines for the collection, use, and disclosure of Personal Data that cover confidentiality, integrity, and availability. In this regard, the Company will revise the Policy as well as this Notice in due course.
The Company allows only authorized controllers to process your Personal Data and has them strictly follow this Notice.
The Company reserves the right to amend this Notice at any time in its sole discretion and will notify you in appropriate manner of any modification to the terms of this Notice through the QR code at the information counter. It is advisable that you always check the up-to-date Notice before entering the Company premises.
Entering the Company premises is considered acceptance of this Notice. Please do not enter if you do not accept it. Your visit to the Company premises after the Notice has been updated or modified is also considered acceptance of its terms.
If you have any queries about your Personal Data under this CCTV Privacy Notice, please contact us at:
Data Protection Officer: DPO
Name: Mr. Saksom Singhakul
Address: 45-45/1-2, Rajdamri 1, Rajdamri Road, Lumpini, Pathumwan, Bangkok 10330 Tel. +66(0)2-254-4444 ext. 4713
Email address: Saksom.S@superrichth.com